Friendship House
A Sanctuary In Time Of Need
302-652-8278 • fax: 302-652-8641

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Before someone can recover from homelessness, they need to survive the experience. The first stage of recovery is damage control. The more thoroughly and efficiently a homeless person’s physical, emotional and spiritual needs are met, the more quickly that person will be able to begin his/her recovery to self-sufficiency.
Not surprisingly many homeless people wish to skip the survival stage and begin to work immediately on their recovery. They are like the person who nearly dies in a car crash, wakes up in the hospital with two broken legs and immediately wants to go home and back to work. Sometimes the people who seem most motivated to recover are really simply trying to deny the seriousness of their condition. At Friendship House we encourage people not to ignore their essential physical and emotional needs in their haste to get back on their feet. Neglecting one’s basic survival needs is almost always counterproductive.
Because so many people in our society are dependent upon the hospitality of strangers for food, clothing and shelter, most of these survival services have to function in an institutional mode and can therefore seem rigid and insensitive. Given the level of need and scarcity of resources, there is really no other alternative. For the staff and volunteers who struggle daily to keep these services available, there is little comfort in a job well done. Better than anyone, they know how much more is needed and how humiliating it is for able-bodied men and women to be dependent upon charity for the essentials of life.
The goal of the homeless survival network is to meet the basic physical needs of all our homeless citizens and to provide them with the emotional stability needed for the recovery process to begin. While striving to meet the physical needs of as many homeless clients as possible, those who serve within this network should always strive to treat each client as a unique individual with special gifts and needs. In many ways, the manner in which each of us serves one another is more important than the deeds that we do. At the same time, we are all human. Along the way we hurt others and are hurt ourselves. For any of us to move beyond mere survival, we have to learn to let go and forgive the daily slights and insults to our pride. Most people give each day their best shot. When I learn to be satisfied with the best from others, I will learn also to accept myself as I am.
The Homeless Survival Guide is divided into three parts. The first part is a self-inventory through which a person can honestly analyze his or her present condition and needs. The second part is an action guide through which a person can get some simple advice about the appropriate course of action to take to meet his or her survival needs. The numbers on the Action Guide match the questions on the self-inventory. The third part is a set of resource tools, supplying the person with the information needed to implement his or her chosen actions. The various resource tools are arranged in the same sequence as the action guide.
Although this guide is designed for independent use, it is most effective when accompanied by a strategy session with a staff person from the Homeless Survival Network. The staff of both the Friendship House Men’s Center and Women’s Center welcome such sessions with any of their clients. The Men’s Center is located in the Old Asbury Church at 3rd and Walnut St. and is open weekdays from 6:00 A.M. to 3:00 P.M. The Friendship House Women’s Center is located at Eighth and Orange St. and is open weekdays from 8:30 A.M. to 3:00 P.M.
| 1. Do I know my way around the
city? If "no", am I just passing through? |
Yes No Yes No |
| 2. Am I alone? If "no", is my spouse and/or children with me? |
Yes No Yes No |
| 3. Does a family member know where I am? | Yes No |
| 4. Do I have somewhere to stay for the next seven nights? | Yes No |
| 5. Do I have money and/or food stamps to provide meals for myself? If "no", do I have a place to store and prepare food? |
Yes No Yes No |
| 6. Do I have adequate clothing to protect me from the weather? | Yes No |
| 7. Do I have a secure place to store my most important belongings? | Yes No |
| 8. Do I have the means to keep my clothing and myself clean? | Yes No |
| 9. Do I have personal I.D.? Does it include a valid driver’s license? Does it include a social security card? Does it include a birth certificate? |
Yes No Yes No Yes No Yes No |
| 10. Do I have a local mailing address? | Yes No |
| 11. Do I have a phone where I can make and receive calls? | Yes No |
| 12. Do I have a medical condition that needs attention? If "yes", have I seen a doctor? Should I be on medication? |
Yes No Yes No Yes No |
| 13. Do I have reliable transportation? | Yes No |
14. Am I able to work? |
Yes No |
| 15. Do I have a regular source of income? If "yes", is it adequate for my basic needs? Am I expecting it soon? |
Yes No Yes No Yes No |
| 16. Do I use alcohol, drugs or tobacco? | Yes No |
| 17. Do I need someone to talk to? | Yes No |

Northeast State Service Center, Jessup & Van Buren St.
West Center City
Any Friendship House client in need of a mailing address and phone service is welcome to access the Friendship House Home Base Program. This program includes the use of our phones for making and receiving business-related calls, the use of our post office box for receiving mail, the safekeeping of one's personal documents in our office depository and the limited storage of one's personal property. Clients desiring to access these services must do so in writing by completing a client intake form and agreeing to abide by the following program guidelines.
I. Mail Service:
II. Phone/Fax Service: Phone #: 302-652-8278, Fax #: 302-652-8641
III. Document Depository Service:
IV. Personal Storage:
Any Friendship House client in need of a mailing address and phone service is welcome to access the Friendship House Home Base Program. This program includes the use of our phones for making and receiving business-related calls, and the use of our post office box for receiving mail. Clients desiring to access these services must do so in writing by completing a client intake form and agreeing to abide by the following program guidelines.
I. Mail Service:
II. Phone/Fax Service: Phone #: 302-652-8033, Fax #: 302-652-7801
If you have a valid driver’s license from another state, you can acquire a Delaware driver’s license by turning in your old license, supplying proof of Delaware residency and paying the required fee.
If you have a suspended driver’s license, you need to deal with the terms of suspension before you will be issued either a Delaware Driver’s License or even a State I.D. Card.
If you have lost your Delaware Driver’s License, you need to submit proof of identification, proof of residency and pay the required fee.
If you are applying for a state driver’s license or State Identification card, you will need:
If you were born in Delaware, you can get a copy of your birth certificate by going in person to the Bureau of Vital Statistics at Limestone Building 100. The cost is $25.00.
If you were born in another state, you must complete the application form of the state’s Bureau of Vital Statistic. The cost of a birth certificate ranges from $10.00 to $45.00 by check or money order. Friendship House is also usually able to assist you with the application costs. The wait for your birth certificate is usually three to four weeks. Because of new Homeland Security rules, applications for birth certificates now require a photo-copy on one's driver's license or State I.D. card.
Since most homeless people do not possess the normal proofs of residency (bills, bank accounts, etc.), Friendship House recommends that every person acquire a voter’s registration card by registering to vote. Since the card will have your name and your mailing address, it can serve as your proof of Delaware residency.
With a referral letter from Friendship House, any homeless person who is not a convicted felon can register to vote at the City/County Building. The card will be mailed to you within the week.
If you have lost your social security card, you may apply for it in person at the Social Security Field Office located on the third floor of the Federal Building at 10th & King Street. The office is open Tuesday and Wednesday mornings. At other times, you may go to the main office in New Castle. Although there is no charge for the card, you will be required to present proof of identification. A new card will be mailed to you in two to three weeks. If you require immediate proof of your social security number, the office can give you a printout of your information.
If you are applying for a social security card for the first time for yourself or any of your children, you will be required to present a birth certificate and at least one other piece of identification.
| Date:___________ | |||||||||||||||||||||||||
| Staff Contact: | ______________________________ | ||||||||||||||||||||||||
| Name: | _______________________________ | ||||||||||||||||||||||||
| Social Security Number: | ______- ____ - ________ | ||||||||||||||||||||||||
| Birth date:__/__/_____ | PLACE OF BIRTH:___________ | ||||||||||||||||||||||||
| Marital Status: _________ | |||||||||||||||||||||||||
| I Possess The Following Forms of Identification: | |||||||||||||||||||||||||
|
| ||||||||||||||||||||||||
| If I Own A Vehicle? | |||||||||||||||||||||||||
| License Number: ________________ | Is It Insured?__________________ | ||||||||||||||||||||||||
| Is It working?____________________ | Do I Have Access To It? _______________ |
| Dependents: | |||
| Name | Relationship | Social Security Number | Birth Date |
| 1. | |||
| 2. | |||
| 3. | |||
| 4. | |||
| 5. | |||
| 6. |
| CURRENT RESIDENCE: | |
| Program/Landlord: __________________________ | Phone ________________ |
| Address: _________________________________________ _________________________________________ | Length of Stay: |
| PRESENT OCCUPATION: |
| Income | Job: | School: | Other: |
| Address: | |||
| Phone: | |||
| Cost: | |||
| Emergency Contact: | |
| Name:__________________________ | Relationship:_____________ |
| Address:_________________________ | Phone:_______________ |
For General Public Assistance, Food Stamps & Medicaid Apply at your local Social Services office listed below.
| Camby Park Service Center | Maryland Ave | 498-5500 | |
| Northeast State Service Center | 1624 Jessup St. | 19802 | 577-3101 |
| Fourth St. State Service Center | 1715 W. 4th St. | 19805 | 577-3600 |
| Delaware State Service Center | 500 Rogers Rd. | 19720 | 577-3814 |
| Sunday Breakfast Mission (18 or older) | 110 N. Poplar St. | 656-8542 | Night to Night Adm. at the door |
| Andrew's Place (Over 55 ) | 8th & Orange St. | 652-8278 | Winter Only Register at Friendship House Men's Center |
| House of Joseph (Employed) | 1328 W. 3rd St. | 652-0904 | 30 Days Interview required |
| Hope House I | 1105 W. 8th St. | 652-8532 | 30 days | Interview required |
| Salvation Army EHR (18 or Older) | 5th & Orange St. | 656-1667 | 30 days | Interview required |
| Gov. Terry Emergency Shelter | 507 Philadelphia Pike | 762-8989 | Flexible, Call in advance |
| Battered Women's Shelter (Victims of Abuse) | 762-6110 | 30 days | Call in Advance | |
| Salvation Army EHR (18 or Older) | 5th & Orange St. | 656-1667 | 30 days | Interview required |
| Hope House II (Women w/children under 12) | 121 N. Jackson St. | 652-1935 | 30 days | Interview required |
| Hope House III (Women w/children under 12) | 515 N. Broom St. | 652-0970 | 30 days | Interview required |
| Emmaus House | Newark | 737-2241 | 30 days | Interview Required |
| YWCA Home Life Management | Wilmington | 30 days -- 1 year | Interview Required | |
| Nazareth House I | Wilmington | 30 days -- 90 Days | Interview Required |
| Breakfast | Lunch | Supper | |
| Sunday | 710 N. Shipley St 6:30 -- 8:00 AM | 2nd & Jackson St. 3rd & Walnut St 500 Rodgers Rd noon -- 1:00 PM | 110 N. Poplar St. 6:00 PM |
| Monday | 2nd & Jackson St. 7:30 -- 8:00 AM | 2nd & Jackson St. 3rd & Walnut St 500 Rodgers Rd noon -- 1:00 PM | 110 N. Poplar St. 6:00 PM |
| Tuesday | 2nd & Jackson St. 7:30 -- 8:00 AM | 2nd & Jackson St. 3rd & Walnut St 500 Rodgers Rd noon -- 1:00 PM | 110 N. Poplar St. 6:00 PM |
| Wednesday | 2nd & Jackson St. 7:30 -- 8:00 AM | 2nd & Jackson St. 3rd & Walnut St 500 Rodgers Rd noon -- 1:00 PM | 110 N. Poplar St. 6:00 PM |
| Thursday | 2nd & Jackson St. 7:30 -- 8:00 AM | 2nd & Jackson St. 3rd & Walnut St 500 Rodgers Rd noon -- 1:00 PM | 110 N. Poplar St. 600 PM |
| Friday | 2nd & Jackson St. 7:30 -- 8:00 AM | 2nd & Jackson St. 3rd & Walnut St 500 Rodgers Rd noon -- 1:00 PM | 110 N. Poplar St. 6:00 PM |
| Saturday | 8th & Washington St 8:30 -- 9:00 AM | 2nd & Jackson St. 3rd & Walnut St 500 Rodgers Rd noon -- 1:00 PM | 110 N. Poplar St. 6:00 PM |
Food Closets: Referrals only; usually restricted to households with children and a verifiable place of residence.
Food Stamps: Anyone who fits the income guideline and has no drug felonies is eligible for food stamps. Apply at the service center nearest to your place of residence (even if it is a shelter).
Northeast State Service Center
1624 Jessup St. (577-3150) 8:00 A.M.-8:45 A.M. M-F
Fourth St. State Service Center
1715 W. 4th St. (577-3600) 8:00 A.M.-8:45 A.M. M-F
The Clothing Bank works on a referral system. An agency calls the Clothing Bank with your order. When it is ready, the Clothing Bank delivers the order to the referring agency and they give it to you. Anyone can come to the Friendship House Men or Women's Day Center to get a clothing referral. Most orders are filled within five working days.
St. Patrick’s Center 107 E. 14th St. (652-6219)
10:00 - 11:30 A.M. Mon, Wed, Fri
10:00 A.M.-Noon Tues & Thurs.
Hanover Presbyterian Church 18th & Baynard Blvd. (658-5114)
9:00-12:00 P.M. Wed. (Closed Summer)
8th Street Baptist Church 3301 N. Market St. (762-4519)
1:00-3:00 Tues, 5:30-7:00 p.m. Wed
10:00-12:00 Sat.
Hockessin United Methodist Church 7250 Lancaster Pike (239-2363)
Call for updated hours
Salvation Army Thrift Store 107 S. Market St. (654-8809)
9:00 A.M.-6:00 P.M. Mon.-Sat.
9:00 A.M.-7:00 P.M. Fridays
Goodwill Thrift Store 7th & Market St. (654-6926)
9:00 A.M.-6:00 P.M. Monday-Saturday
Sunday Breakfast Mission Thrift Store 110 N. Poplar St. (656-8542)
8:00 A.M.-3:00 P.M. Monday-Friday
8:00 A.M.-11:45 A.M. Saturday
Washing Well 4th & Adams St. 575-1940
Mini Mall Laundromat 2715 N. Market St. 762-4028
Swan Laundromat 1710 W. 4th St. 652-7607
| Centrix | 213 W. 4th St | 777-7818 |
| Performance Staffing | 9th & Tatnal St. | 778-1900 |
| Bernard & Bernard | 534 Greenhill Ave. | 655-4491 |
| Goodwill Staffing | 300 Lea Blvd. | 761-4644 |
| Unemployment Insurance & Job Listings | 761-8446 |
| Employment & Training | 761-8085 |
| Division of Vocational Rehabilitation | 761-8300 |
| FH Job Readiness Program | 226 N Walnut St (Men) 720 N. Orange St (Women | 652-8278 652-8033 |
| Job Placement Center | Lancaster & Van Buren St. (Appt. only) | 652-5518 |
| V.A. | 1601 Kirkwood Hwy. (Vets only) | 633-5492 |
| Goodwill Job Training | 240 N. James St. Suite 100 (Referral only) | 996-3700 |
| Wilmington Senior Center | 1909 N. Market St. (over 50) | 651-3440 |
| Monday: | 515 N. Broom St. (Hope House III) 2nd & Jackson St. (Emmanuel Dining Room) | 7:30 A.M. - 10:30 A.M. 10:30 A.M. - 2:30 P.M. |
| Tuesday: | Lancaster & Van Buren St. (Job Placement Center) 3rd & Connell St. (House of Joseph) | 9:00 A.M. - 2:00 P.M. 2:30 P.M. - 4:00 P.M. |
| Thursday: | 3rd & Walnut St. (Emmanuel Dining Room, East) 1105 W. 8th St. (Hope House I) | 10:00 A.M. - 1:30 P.M. 2:30 P.M. - 4:00 P.M. |
| Friday: | 2nd & Jackson St. (Emmanuel Dining Room, West) 500 Rodgers Rd. (Emmanuel Dining Room, South) | 7:30 A.M. - 11:00 A.M. 11:30 A.M. - 1:30 P.M. |
| Henrietta Johnson Health Clinic | 601 New Castle Ave. | 655-6190 |
| Westside Health Services | 1802 W. 4th St. | 655-5822 |
| Wilmington Hospital | 501 W. 14th St. | 733-1000 |
| Christiana Hospital | 4755 Ogletown-Stanton Rd | 733-1000 |
| St. Francis Hospital | 7th & Clayton St. | 421-4100 |
| Riverside Hospital | 700 Lea Blvd. | 764-6120 |
| VA Medical Center | 1601 Kirkwood Highway | 994-2511 |
| Wilmington Clinic | 809 Washington St. | 577-6490 |
| Crisis Intervention | 809 Washington St. | 577-2484 |
| AIDS | Delaware 100 W. 10th St. | 652-6776 |
| Kirkwood Detox | 995-8610 |
Most employment training or job readiness programs will assist their clients who get jobs through their program with bus passes until they get their first paycheck. This is one of the incentives for working with an agency instead of going it alone.
People Living with HIV/AIDS: Call 652-6776
Meets 10:00 Fridays
Alliance for the Mentally Ill: Call 427-0787
A.A.: Call 655-5113 or ask Friendship House staff person for a meeting list, N.A.: Call 429-8175
Al-Anon: Call 366-8484
Anxiety Disorder: Mental Health Ass. of DE Call 656-8308
Meets 2nd & 4th Wed.
Battered Women: Call 762-8989 Meets 7:30 p.m. Wednesdays
Call 737-2241 Meets 7:15 p.m. Wednesdays
Co-dependents Anonymous (CODA): St. Stephen’s L. Ch., 1301 N. Broom St.
Meets 7:30-9:00 p.m. Tuesdays
CONTACT: 24 hour telephone counseling Call 761-9100
Epilepsy: Richardson Park U.M.C., Maryland Ave. (324-4455)
Meets 7:00 p.m. 1st & 3rd Tuesdays
Gamblers, Anonymous: St. Mark U.M.C., 1700 Limestone Rd (761-9100)
Meets 7:30 p.m. Wednesdays
Grace Episcopal Church, 4900 Concord Pike (761-9100)
Meets 7:00 - 8:30 p.m. Mondays
Gay/Lesbian COTA & AA: 100 W. 10th St. Suite 315 6521-6776
Herpes: Call 733-2241
Incest Survivors United: Call 654-1102
Meets 7:00-9:00 p.m. Wednesdays.
Overeaters Anonymous: Call 761-9100
People with Eating Disorders: Call 215-221-1864
Meets 2nd Wednesday & last Sunday
Schizophrenia: Connections, 601 Delaware Ave.
Meets 6:00-8:00 p.m. 1st & 3rd Fridays
Survivors of Sexual Assault: Call 761-9800
Meets 7:00 - 8:30 p.m. Mondays
Toughlove: (For parents troubled by their children’s behavior) Call 761-9000
Vietnam Vets Rap Group: VA Medical Center, Call 994-1660
Meets 7:30 p.m. Thursdays
Women for Sobriety: Call 215-536-8026
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